Talbots is an American specialty retailer and direct marketer specializing in women’s clothing, shoes and fashion accessories for over 70 years. Established with the mission to help women embrace their style in 1947, today this mission still guides Talbots’ operations across almost 500 stores nationwide and via an online presence that boasts nearly 60 percent.
Talbots is known for creating timeless yet flattering twinsets, ballet flats and crisp white shirts – designs which have proven popular with young consumers for many years. Since Trudy Sullivan became president and CEO four years ago, however, hundreds of jobs from its Hingham headquarters have been cut, men’s and children’s divisions closed, credit ratings reduced significantly – suggesting Talbots may never repay its debts.
Talbots has built its storied legacy through innovative loyalty programs, such as its Classic Awards and Talbots Credit Card membership. Both provide members with various rewards and benefits such as free shipping with Premium membership of Talbots Credit Card or birthday discounts that begin at 15% off. Talbots also offers contactless curbside pickup at select stores so customers can collect orders placed online without ever entering a store itself.
Talbots requires applicants for different roles at its stores to meet certain minimum qualifications, but in general a high school diploma or equivalent is essential, along with strong communication and organizational skills, an ability to work both independently and as part of a team, an understanding of fashion industry trends, as well as a keen eye for detail.