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Lorna Jane Pty Ltd of Eagle Farm, Queensland Australia designs, retails and wholesales women’s activewear. Their products can be found across Australia, North America, Europe and Asia.
Lorna Jane is committed to environmental responsibility in their business and Eagle Farm is home to one of the biggest and most efficient solar farms. Additionally, they use recycled materials and packaging, reduce transportation emissions through reduced transport routes, forgo disposable coffee cups from their cafe at their headquarters, recycle or compost waste and employ ecological inks and dyes in production processes.
Customer Service
Lorna Jane’s customer service team strives to offer superior service whether you are new or returning customer, answering all of your queries promptly and helping find you what fits perfectly. Reachable via email and phone 24/7/365 they are also always on hand should any additional assistance be required with an order or for general assistance purposes.
Lorna Jane prioritizes returns and exchanges as part of their customer service philosophy, offering all items returned within an agreed-upon time frame a full refund, less any shipping costs. They accept returns of unworn, unused merchandise provided it remains in original condition with its packaging.